
Frequently Asked Questions
You simply upload a photo of your pet when placing your order. Our team adjusts lighting, sharpness, and contrast to ensure the image looks perfect when engraved inside the sphere.
Our bases include a soft, warm LED light, perfect for illuminating the image inside the sphere.
It connects via USB and includes an on/off button.
Yes, you can change the photo within the first 6 hours after placing the order.
After that, your sphere may already be in production.
Just send us a photo and a video of the damage within the first 48 hours, and we’ll send you a new sphere at no cost.
Of course! You can upload a different photo for each sphere in your cart.